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What some of our customers have to say

2 November 2014
To Carol and Tyson
We had the pleasure of meeting Tyson when he came to quote us on our large suburban move, he was a total professional, obliging and so approachable. Nothing phased him with the nature of the move and our special requirements. Carol was a joy to speak to on the phone on every occasion and was equally delightful…what a great Mother and son combination! On pre – packing day we met marvellous Ross, with military precession he and his team pre-packed and then moved us according to plan without a hitch. What a fabulous individual Ross is, I cannot speak highly enough of him and his team were a terrific group of guys, not forgetting Natalie who was part of the pre packing ensemble, the friendship, respect and co-ordination between them all was a pleasure to watch. New Life Relocations took the stress out of our move and I have absolute pleasure in recommending them to everyone.

warm regards Alicia and Denis

“Hi Tyson,

Linda and I would like to say what a great job the guys did both on the pickup from Wheelers Hill and delivery to Nunawading. We are well into unpacking and nothing damaged or marked. Everything was packed so carefully – it was amazing to watch. You have a terrific team there, nothing was too much trouble. All our carefully laid plans for furniture and box placement at the new place were thrown into disarray as the painting had only just started so we had to keep redirecting things on the fly, but your team didn’t blink an eye at that problem. And never seemed to stop working from the time they arrived. Brilliant.

The agent who sold our house wants a removalist to recommend to clients and I have no hesitation in passing on our very positive feedback. Yes, you are not the cheapest, but worth every cent.

Congratulations on a great job.

Ken and Linda”

“Hi Tyson,
Just wanted to say thank you to your guys yesterday, they were fantastic. It was a bit hectic for me as I was dealing with a guy doing my blinds that was stressing me a bit so I may have been a bit aloof!!
Building management also commented to me on how good the guys were and I agreed, please pass that onto them.
I would also like to add thank you to yourself, Carol and team, you were professional, friendly and so helpful in answering all my questions. It certainly made me feel at ease with my move. It was really a pleasure dealing with you all.
Many thanks for making my move stress free, it is very much appreciated.
P.s – The biscuits were lovely!!
Kind Regards and many thanks,

1 May 2014
Hi Carol,
Thank you so very much for organizing this with me. The quality of service both you and the guys provided was excellent. It was so nice not worrying about anything and getting it all taken care of. I really appreciate all the help! Please pass along my thanks again to the guys!
Thanks again! – and for the biscuits too 🙂

22 April 2014
Hi Tyson and all at New Life Relocations.
Thank you all for your caring and professional service. From my first phone call you all looked after us so well and we felt completely confident about all aspects of our move. This was a big undertaking for us and your kindness and attention to detail was a real blessing. We want to make special mention of our ‘movers’ Josh and Nick. They were amazing and it would be hard to improve on their service. They were polite, helpful, responsive to any requests, great workers, on time and so careful with our possessions. A very impressive performance!
We will be happy to recommend your services to anyone.
Thank you so much and best wishes for the future.
Hilary and John.

31 March 2014
Hi Tyson
Thank you again for the fabulous job you, Ross and Nick did in moving us from Melbourne to Alexandra. We were really impressed with your professionalism, care, courtesy and sense of humour. It made an awful job almost enjoyable. We would have no hesitation in recommending your company to others.
Kind regards
Graeme and Carol

25th February 2014

G’day Carol,
Writing to pass on our sincere thanks to Josh and Nick and to your organisation for a fantastic job in picking up our furniture last Friday and delivering to our new address yesterday.
The guys were very professional and nothing was too much of a bother.  We were very pleased with the entire job and would not hesitate in again recommending New Life Relocations to friends if they need a great job.



25th February 2014

Both Jane and I were very pleased with the movers.  In addition to having the strength needed to move the material we found them to be courteous and friendly.  All the pieces arrived and there were no breakages.  What more could anyone want?



5th February 2014
Thank you for moving us – everything went smoothly from our perspective. I only met Nick and Josh, they were fantastic. Quick, helpful, professional. They even asked permission to take a break bless them!! Your team made a very stressful process much easier for us.

Our deepest thanks to you and Carol, and all the guys that worked on our move.

Best wishes,
A, D, D and W.



Thank you so much for your wonderful assistance organizing our move.  It all went so smoothly and it has been very much appreciated.


Thank you and the team for assisting us with our move last week.  We have been absolutely delighted with the high level of service at every point in the process, particularly on the day of the move.  The two removalists that worked with us all day were outstanding – Josh and Nick.  Nothing was too much trouble and every request or suggestion made by us on the day was responded to with a confident ‘can do’.  They were both generous with sharing their expertise and ideas and keeping the mood up, injecting a bit of humor throughout the day.  We had a number of interruptions with others needing access to the street and they pressed on without any sign of frustration or annoyance.  They certainly know how to work hard – and it was over 40 degrees for almost the entire day.  Lots of people expressed sympathy when we mentioned the move to them in the weeks leading up to it –  many commenting that moving is horrendous, we were bracing ourselves – you and the team have made it a good experience and we very much appreciate all that you and the rest of the team have contributed to making our experience such a good one.

Kind regards,



Your people were a pleasure to deal with and nothing was too much trouble.

Dear Carol,

We would like to express our thanks to you and your team for the efficient, professional and friendly manner in which you handled the removal, storage and delivery of our household furniture and effects. Your people were a pleasure to deal with and nothing was too much trouble. Having moved a number of times over the years, we can honestly say that this move was by far the least painful and most professional.

Again, many thanks.

Maxine and Geoff C.

Please thank all the boys concerned on a great job getting us and our furniture to Donald without a scratch.

Dear Carol,

Sorry we missed you the other day as it would have been better to tell you in person how wonderfully well you and the boys handled our move to Donald; without a hitch.

We have settled in well to our new lifestyle and this was easier by getting off to a good start with the hassle-free move from Ringwood. From the moment of our first contact with you, nothing was too much hassle and the move was handled with such efficiency that everything we thought would be a problem, wasn’t.

Please thank all the boys concerned on a great job getting us and our furniture to Donald without a scratch.

Marg and I would gladly confirm our delight for future customers if required.

Kind regards.


I was dreading the thought of having to move, however your guys made it so easy for me.

Dear Carol,

I am writing to express my gratitude and offer my congratulations on such a great team of employees.

I moved house on the 4th of October, and at the time I was ill with the flu. I was dreading the thought of having to move, however your guys made it so easy for me. Even though I had given an indication of the items I needed moving, they were happy to load most of my “house” including a lot of extra smaller items.

In the past I have hired a truck and moved by myself. I am sure now after my experience with your company I will be using you again, and I will definitely be recommending you to anyone I know that is moving.

Thank you very much.

Rachel B.